AGENTIC SOLUTION
AI Agents Automate 10DLC Campaign Registration
A major compliance automation firm collaborated with Antematter to develop an autonomous compliance platform that streamlines 10DLC campaign registration, validation, and submission.
Client Overview & Market Context
Our client is a leading player in the AI solutions industry and aims to transform a critical operational hurdle within the communications and marketing technology sector: 10-Digit Long Code (10DLC) compliance registration.
This process, which governs Application-to-Person (A2P) messaging over long codes in the U.S., is traditionally manual, time-consuming, and subject to complex, constantly changing regulatory rules.
Our client partnered with Antematter to develop an AI-powered platform to automate the entire 10DLC compliance workflow.
The Operational Challenge
10DLC campaign registration creates a critical bottleneck constraining our client's operations. Manual navigation of constantly evolving CTIA, TCPA, and carrier-specific regulatory requirements demanded specialized compliance expertise, while submission-rejection cycles from incomplete filings stalled client onboarding pipelines.
Our Solution
We developed a comprehensive automated platform that collapses the extensive 10DLC registration process into a single guided session. The solution eliminated manual workloads, real-time regulatory interpretation and compliance artifact generation, transforming what was once a tedious, expert-dependent workflow into an autonomous system.
Core Capabilities
Intelligent Data Collection: A conversational AI assistant guides users through mandatory registration requirements using natural language, while simultaneously validating collected information and populating structured compliance forms autonomously.
Automated Compliance Validation: The platform continuously validates all submissions against CTIA, TCPA, and carrier-specific regulatory frameworks, eliminating the need for manual regulatory research and reducing rejection risk.
Artifact Generation: the system automatically produces all required compliance deliverables, including API-ready JSON payloads, formatted PDF documentation, and compliant static landing pages.
Registry Integration: Direct API connectivity to brand and campaign registries enables automated submission workflows, removing manual handoffs.
Compliance Copywriting Assistance: AI-generated suggestions for compliant Call-to-Action text, Terms of Service, Privacy policies, and sample messages reduce legal review cycles.
Technical Architecture
The platform leverages a microservices architecture on Google Cloud Platform (GCP), designed for scalability and security.
Core Services: FastAPI-based LLM orchestration with SSE streaming (sub-2s latency), Python compliance engine with hot-reloadable rules via Pub/Sub, Node 20 registry adapter for OAuth2 API integration, and React 18 intake interface with dual-mode data entry.
Data Layer: Firestore for real-time operational data, BigQuery for immutable audit logs (400-day retention), and GCS for compliance artifacts and static landing pages.
Security & Access: Google SSO with domain allow-lists, Firebase Custom Claims for role-based access control (customer, compliance officer, admin), Secret Manager for credentials, and CMEK encryption for data at rest.
Architecture Flow: A user interacts with the Intake UI (React/Tailwind). Requests pass to the LLM Orchestration (FastAPI), which communicates with the Compliance Engine (Python). Outputs are managed by the Registry Adapter (Node 20), Document Generation (Node 20), and Landing Page Builder (Next.js) before being stored in Firestore and GCS.
Outcomes
The platform achieved its core performance targets across all critical metrics:
Average registration completion time of under sub-60 minutes, eliminates the time-intensive manual workflows that previously created operational bottlenecks.
Registry acceptance on initial submission eliminates costly resubmission cycles, accelerates campaign time-to-market, and reduces compliance team overhead.
Sub-2-second conversational response latency ensures seamless user experience during data collection, maintaining engagement throughout the compliance process.
With automated compliance workflows in place, our client transformed 10DLC registration from a growth constraint into a competitive advantage.
